For every educational facility maintenance and operations department, there are certain standard procedures that define the manner in which they operate and deliver required services. Although specific approaches may vary, these work practices and methods ultimately define the management style and “culture” of the organization. The following sections identify some of the most important procedures that all maintenance and operations organizations will encounter. Although it is not an exhaustive list, the procedures outlined here are meant to help define the breadth of administrative functions and establish the basis for good practices for each facet of managing educational facility physical plants.
